TMA Recertification: Operator Level 1
TMA’s training program now contains a recertification component requiring previously certified operators to recertify every three years beginning in 2021.
Recertification ensures operator skills and knowledge are up-to-date on best practices that are essential to the job and industry.
Testing out of Level 1 course knowledge is one way to complete your re-certification requirement. You will be tested on content presented in seven modules that reflect best practices in today’s most effective monitoring centers.
- Module 1 - Introduction to the Monitoring Industry
- Module 2 - Technology
- Module 3 - Effective Communication
- Module 4 - The Monitoring Process
- Module 5 - False Alarm Prevention
- Module 6 - Industry Readiness and Monitoring Center Security
- Module 7 - Monitoring Center Operator Code of Excellence
TMA Online Operator Training Level 1 offers the industry standard for training for monitoring center operators. To test out, you will have one opportunity to successfully pass the final exam with a 90%. You will have 90 minutes to take the final exam. In the event that you do not pass, you will be directed to the beginning of the first module and you must complete the full course and successfully pass the exam.
This version of the Level 1 course is ONLY for recertification! If you have not taken a previous version of either the Level 1 or Level 2 course, this will not provide you with recertification. You must take the full version of the course to obtain your initial certification.