False Alarm Prevention for Operators
At completion of this module, the student will understand what false alarms are and how they impact the monitoring industry. The module defines the difference between a false alarm and a false dispatch and explains how laws and policies effect monitoring center response. Most importantly, the operator will have an understanding of his or her role in combating false alarms.
- What false alarms are and how they impact the industry
The difference between a false alarm and a false dispatch
- Laws and policies regarding false alarms and how they affect monitoring center response
- The Operator’s role in combating false alarms