False Alarm Impact Awareness (for the Alarm Owner)
The Monitoring Association (TMA) and the Security Industry Alarm Coalition (SIAC) have created this course to help alarm users understand the importance of avoiding false alarms and to offer guidance and useful tips for alarm users to feel more comfortable using their alarm systems.
This 30-minute course will review how alarm systems work and what you can do to avoid mistakes that cause false alarms. Studies have shown that alarm user error, not equipment failure, is the main cause of false alarms. The bottom line is false alarms cost you and your community money and resources. Once you are comfortable with your alarm system, you will avoid false alarms and maximize your security investment.
By avoiding false alarms, you will be able to get the most out of your alarm system and not worry about fines or suspension of services. You can rest easy knowing that when unexpected emergencies occur, your alarm company is there to respond to any alarms generated from your system.