Industry Readiness and Monitoring Center Security

In this module, the operator will discover the importance of monitoring center security and readiness. The student will learn about the different types of events that could impact monitoring center operations and the part operators play in responding to issues and maintaining operations to preserve business continuity.

Learning Objectives

• Discover the types of events (man-made and environmental) that impact monitoring center operations
• Learn about the types of best-practice behaviors associated with internal processes to maintain monitoring center security (from cybersecurity to responding to equipment failures)
• Understand the role of the operator in identifying and responding to issues in order to maintain continuity