Industry Standards: The Fundamental Building Blocks of Professional Monitoring

Standards are an important tool in the professional monitoring industry to help achieve efficiency, cost savings and consistency of products and services. Compliance to standards ensure product functionality and compatibility for products and services that support public safety. Established protocols for how we implement technology and cybersecurity help ensure a level of reliability throughout the alarm monitoring business. The information contained in this module will expand the operator’s knowledge about each individual’s role in the compliance process and why understanding and tracking industry standards is so important.

Learning Objectives

• Understand the basic history of standards and their purpose
• Recognize why compliance to these standards is important to the professional monitoring industry
• Gain a basic understanding of how standards are created, managed and enforced
• Recognize what role Nationally Recognized Testing Labs have with standards and how they control what goes on in a Monitoring Center
• Understand compliance requirements for handling alarm signals that are subject to standards